π¨π» To start sending emails, you have to have a senders list with the email address authorized to send emails on behalf of your company. This is not needed to start sending SMS.
π To start sending emails and/or SMS from your conversations, first you have to have a contact list with at least the email and/or phone numbers of the people you want to contact.
Configure the SPF for your domain before start sending emails
β Make sure with your IT department and/or your DNS administrator that your domain has the SPF configured correctly to authorize DANAconnect to start sending emails. If you are not the technical contact, you can share this video with your IT department so that they can ensure that the SPF is configured correctly.